Installation & Upgrade Instructions

Download & Installation Instructions

Thank you for trusting Puritas Springs with your legal software needs. We want you up and running as effortlessly as possible, and these instructions are a great place to start. We are here to help if you have any issues but these guidelines will be all you’ll likely need.

At the time of purchase

Step 1. Downloading

  • When your payment is processed, you are directed to the download page.
  • Click on the “Download Now” button

Step 2. Installation

  • Locate the previously downloaded file in your Downloads folder.
  • Windows
  • Double-click the file to start the installation process.
  • Follow the installation instructions in the InstallShield Wizard to properly install the software on your device.
  • Mac
  • Depending on your browser configuration, you’ll see one, two, or three files:
    1. Zip—this is a container for the app file. If this is the only file you see, then double-click it to extract the contents—the app file.
    2. App—if this is the only file you see, it means your browser automatically extracted the app file for you and deleted the zip
    3. Both—if you see the app file and zip file, your browser automatically extracted the app file and did not delete the zip container.
  • IMPORTANT! Copy the app file from the Downloads folder to the Applications folder. If you’re unsure how to do this, our short YouTube video about installing Mac apps always helps:

After purchase (or on a different computer)

  • Locate Your Confirmation Email
  • Open the email account you used to make the purchase and locate the confirmation email you received.
  • Click the Download Link
    • Click on the Download Now link in the confirmation email. This link will take you directly to your download page.
  • Download and Install—Click the Download button on the download page to start the download. When the download is complete, follow Step 2—Installation above.


Additional Tips

Mac Users: We provide apps for both ARM and Intel CPUs, so know your computer. You can check by clicking the Apple menu (in the upper left corner of your screen) and selecting About this Mac.

Troubleshooting: If you encounter issues during the download, installation, or startup process, please visit our support page or call us for assistance.

Upgrade Instructions & Additional Notes

All Puritas Springs apps check for available updates automatically. If one is available, you are notified when the app starts, and you can choose whether to download the update immediately or skip the update and proceed to the app.

Windows. Once the app is downloaded, it will begin the installation automatically, and you’ll proceed through the familiar InstallShield Wizard screens.

Mac. Once the app is downloaded, it will be in your Downloads folder. Find it and follow Step 2—Installation above. Note that although downloading and installing an app is automatic, Mac security restrictions will require you to “allow” the installation to continue and to use the Documents. These permissions are required for any application that is not purchased from the Mac App Store.